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Email sent out to remind workers about 811 Day, and to keep safe digging top of mind 365 days a year. It also mentions the e-SMARTworkers website as a resource about safe digging practices, videos, case studies, training tools and state-specific tips for scheduling 811 calls, and encourages workers to enroll in the new online Natural gas safety course for excavators. Audience: Contractors Region(s): All Date published: August 2025 Project: 17789 Product: 95415 Download PDF View live link -
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A reminder email to increase awareness of potential natural gas pipeline/sewer lateral cross bores. Encourages notifying National Grid about cross bores suspected to involve natural gas pipes, and includes an offer to request informational cross bore brochures. Audience: Third-party excavators Region(s): All Date published: July 2025 Project: 17637 Product: 95415 Download PDF View live link -
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This email explains the dangers of leaving natural gas service connected during demolition or major renovation projects and outlines how contractors and property owners can arrange for National Grid to properly disconnect it. Audience: Contractors Region(s): All Date published: April 2025 Project: 17420 Product: 95415 Download PDF View live link -
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This safety alert email informs excavators, contractors and field personnel about the risks associated with non-restraining mechanical bolted couplings that may be encountered during excavation. It explains how these older fittings can separate if surrounding soil is disturbed, potentially causing a gas release or rupture, and outlines the immediate steps to take if one is exposed. The content is also available as a printable flyer for field distribution and jobsite reference. Audience: Excavators Region(s): All Date published: January 2026 Project: 18105 Product: N/A Download PDF – email Download PDF – flyer View live link