A trifold mailer targeting consumers in areas where National Grid utility lines are likely to intersect sewer pipes and where National Grid inspections for cross bores were under way. The mailer increases awareness of the potential for cross bores; offers a tear-off panel for property owners to share with their plumbers that covers cross bore precautions before, during and after clearing sewer pipe blockages; explains what National Grid does to improve sewer line safety; and encourages notifying National Grid about suspected cross bores. Also includes steps for responding safely if a plumber hits a natural gas line or suspects a gas leak.
Audience: General public
Region(s): Upstate New York
Date published: July 2018
Project: 11386 Product: 97420
