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This postcard responds to the three most common excuses people give for not contacting 811 before digging and emphasizes that they are not valid reasons. It reminds readers that notifying 811 is required by law because even minor digging can damage buried utilities. It also outlines the basic steps for safe excavation, including planning the job, calling 811, waiting for utility marks, respecting those marks and digging with care. Audience: Affected public Region(s): All Date published: November 2025 Project: 17514 Product: 97445 Download PDF -
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An educational mailer to K–8 educators offering online resources that teachers can use in classrooms to promote electrical and natural gas safety awareness. Mailer includes 811 Call Before You Dig information and gas leak recognition/response tips for teachers to share with students and their families. Audience: K–8 teachers Region(s): All Date published: November 2025 Project: 17529 Product: 97420 Download PDF -
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The facility safety plan checklists provide safety guidance for facilities near National Grid pipelines. They cover how to locate pipelines, recognize gas leaks, train staff, and respond to emergencies. Additionally, they highlight the importance of calling 811 before digging to prevent damage to underground gas lines. Audience: Affected public Region(s): Upstate New York, Massachusetts, Long Island (Downstate), New York City (Metro) Date published: September 2025 Project: 17812, 17813, 17814, 17818 Product: 97970, 97975, 97980, 97985 Download PDFs: Upstate New York Massachusetts Long Island New York City -
This educational safety poster was developed for major account customers such as hospitals, schools, colleges and other large facilities. The poster reinforces critical natural gas and carbon monoxide (CO) safety practices for staff and facility managers. It highlights how to recognize warning signs of gas leaks indoors and outdoors, the health symptoms of CO poisoning and the immediate steps to take using the “Recognize, React, Report” framework. The poster also includes 811 call-before-you-dig requirements and National Grid emergency contact numbers across service regions. Designed for placement in high-traffic staff areas, this resource supports National Grid’s commitment to protecting employees, customers and the community through awareness and quick response. Audience: Affected public Region(s): Downstate New York, Upstate New York, Massachusetts Date published: August 2025 Project: 12619 Product: 62820 Download PDF -
Annual pipeline public awareness (PPAP) safety mailer distributed to residences, businesses, excavators and areas of congregation along the utility’s high-pressure gas transmission pipeline rights of way, as well as emergency officials and public officials in transmission counties. Mailer complies with API Recommended Practice (RP) 1162. Covers natural gas pipeline purpose and reliability, potential gas hazards and prevention measures undertaken, damage prevention, gas leak/damage recognition and response, one-call requirements, pipeline locations, right-of-way encroachment prevention and sources of additional information. Audience: Affected public along the ROW Region(s): Massachusetts, Upstate New York, Long Island, Metro New York Date published: July 2025 Project: 14891 Products: 97696 (MA), 97698 (UNY), 97699 (LI), 97700 (NYC) Download PDFs: Massachusetts Upstate New York Long Island Metro New York -
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This one-page gas safety flyer, to be distributed to thousands of New York City customers, covers leak recognition and response. It’s part of a collaborative initiative between National Grid and the NYC Housing, Preservation and Development Agency (HPD) to expand gas safety outreach to landlords, building owners and tenants over the next three years. Audience: Affected public Region(s): Metro New York Date published: February 2025 Project: 17566 Product: N/A Download PDF -
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This large postcard supplemented National Grid’s annual pipeline public awareness program (PPAP) Affected Public Baseline mailing with messages demonstrating National Grid’s commitment to public safety. The postcard describes the online training courses that National Grid offers free for first responders and excavation workers to ensure they operate safely around gas and electric lines. Provides links to firstresponder.ngridsafety.com for emergency personnel and ngridsafety.com for excavators. Audience: Affected public Region(s): All Date published: November 2024 Project: 14846 Product: 97445 Download PDF -
National Grid Instrumentation and Regulation trifold brochure mailer developed and sent to National Grid’s large account customers such as schools, universities, hospitals, manufacturing facilities, etc. The brochure explains National Grid’s commitment to safety and how to work safely near natural gas infrastructure. Audience: All Region(s): Downstate New York, Upstate New York, Massachusetts Date published: July 2024 Project: 14413 Product: 97925 Download PDF -
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This brochure accompanied residential methane detectors (RMDs) distributed by National Grid representatives to customers in the Upstate New York gas service territory. The brochure describes how an RMD works and what to do if the device indicates a natural gas leak. Audience: Residential customers participating in National Grid’s RMD program Region(s): Downstate New York Date published: July 2022 Project: 13814 Product: 43420 Download PDF -
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A special selection of educational materials for National Grid representatives to share with teachers during or after classroom presentations to promote electrical and natural gas safety. Kit includes a teacher’s lesson planning guide plus 25 pencils, bookmarks, scratch-and-sniff mercaptan cards and grade-appropriate energy safety booklets. Note: Kits can be ordered through the energy explorer website. Audience: National Grid employee presenters Region(s): All Date published: Annually Project: 11481 Products: 78855, 78860, 78865, 78870
