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This large-format, bifold brochure – appropriate for all excavators but particularly landscapers – reminds that excavation is the leading cause of natural gas pipeline damage and provides the critical steps to digging safely around pipelines. It explains the key components of laws for 811 notification, tolerance zones and reporting utility damage in each jurisdiction, and warns of the serious consequences of damaging pipelines. The brochure also includes emergency phone numbers for National Grid and the link for additional excavation safety information. Audience: Excavators Region(s): New England, Upstate New York, Downstate New York Date published: April 2021 Project: 12474 Product: 97830 (NE), 97835 (UNY), 97825 (DNY) Download PDFs: New England Upstate New York Downstate New York -
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This bifold is an informational brochure for National Grid to distribute to pile-driving contractors working in their service area. It includes information about notifying 811 as well as National Grid standards for monitoring pile-driving projects. Audience: Excavators Region(s): All Date published: October 2022 Project: 13829 Product: 97875 Download PDF -
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National Grid state-specific, step-by-step checklists to help prevent dangerous and costly damage to underground natural gas pipelines and other utilities. Audience: Excavators Region(s): Massachusetts, Upstate New York, Downstate New York Date published: November 2023 Project: 14419 Product: 97640 (MA), 97615 (NY) Download PDFs: Massachusetts New York -
This postcard was sent to excavators in Massachusetts and New York, encouraging them to enroll in the new online Natural gas safety course for excavators. Audience: Excavators Region(s): All Date published: January 2024 Project: 14192 Product: 97880 Download PDF -
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This bifold was sent to excavators in Massachusetts and New York and highlighted common myths and misconceptions about digging. The mailing also encouraged them to enroll in the new online Natural gas safety course for excavators. Audience: Excavators Region(s): All Date published: March 2024 Project: 14193 Product: 97610 Download PDF -
A 5x7″ Dig Safe card about contacting 811 before digging. Audience: Excavators and affected public Region(s): Massachusetts Date published: April 2024 Project: 14620 Product: 97940 Download PDF -
A wallet card for workers that has a QR code that takes them to the National Grid natural gas safety course for excavators on the e-SMARTworkers website. The card also has a place for registered users to write their login credentials for their e-learning courses. Audience: Excavators Region(s): All Date published: September 2024 Project: 17103 Product: 97930 Download PDF -
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This postcard was sent to excavators in Massachusetts and New York, encouraging them to enroll in the new online Natural gas safety course for excavators. Audience: Excavators Region(s): All Date published: November 2024 Project: 14843 Product: 97445 Download PDF -
Annual pipeline public awareness program (PPAP) safety mailer distributed by National Grid to more than 120,000 excavator stakeholder organizations in the utility’s gas service counties. Mailer complies with API Recommended Practice (RP) 1162. Covers natural gas pipeline purpose and reliability, potential gas hazards and prevention measures undertaken, damage prevention, leak/damage recognition and response, one-call requirements, pipeline locations and sources of additional information. A detachable visor card provides tips for convenient job site reference on safe excavation, gas leak warning signs and leak response. Audience: Third-party excavators Region(s): Gas service counties in Massachusetts, Downstate New York and Upstate New York Date published: May 2025 Project: 14888 Product: 97685 (MA), 97687 (DNY), 97686 (UNY) Download PDFs: Massachusetts Downstate New York Upstate New York -
A flyer for third-party professionals working near buried utility lines that promotes National Grid’s online excavator safety course, with QR codes that direct workers to the course on the e-SMARTworkers website. The flyer includes talking points for Stakeholder Engagement Specialists, including key course highlights and an outline of the safety material. Audience: Excavators Region(s): All Date published: June 2025 Project: 17718 Product: 97950 Download PDF -
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This brochure explains the dangers of leaving natural gas service connected during demolition or major renovation projects. It outlines how contractors can arrange for National Grid to properly disconnect service before demolition or major renovation work begins. Audience: Contractors Region(s): All Date published: April 2025 Project: 17417 Product: 97610 Download PDF -
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This brochure explains the dangers of leaving natural gas service connected during demolition or major renovation projects. It encourages building and permit office personnel to direct contractors and property owners to arrange for National Grid to properly disconnect service before demolition or major renovation work begins. Audience: Building and permit offices Region(s): All Date published: April 2025 Project: 17418 Product: 97610 Download PDF -
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This brochure explains the dangers of leaving natural gas service connected during demolition or major renovation projects. It encourages property owners to arrange for National Grid to properly disconnect service before demolition or major renovation work begins. Audience: Landlords and property managers Region(s): All Date published: April 2025 Project: 17419 Product: 97610 Download PDF -
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Gatefold brochure mailer targeting plumbers, sewer cleaners and drain cleaners to increase awareness of the potential for natural gas pipeline/sewer lateral cross bores. Includes tips for identifying cross bores, preventing gas line contacts while clearing sewer line blockages, and recognizing and responding to gas leaks. Encourages notifying National Grid about cross bores suspected to involve natural gas pipes. Encourages plumbers to request additional copies via an attached business reply card or crossbore.ngridsafety.com website. Mailer followed up by an email and postcard.
Audience: Plumbers, sewer and drain cleaners, departments of public works, sanitation and sewerage system operators Region(s): All Date published: June 2025 Project: 17497 Product: 97865 Download PDF -
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A reminder postcard for public works departments, sewer operators and sanitation workers to increase awareness of potential natural gas pipeline/sewer lateral cross bores. Encourages notifying National Grid about cross bores suspected to involve natural gas pipes. Audience: Third-party excavators Region(s): All Date published: July 2025 Project: 17636 Product: 97445 Download PDF -
National Grid state-specific, step-by-step foldable checklists to help prevent dangerous and costly damage to underground natural gas pipelines and other utilities. Audience: Excavators Region(s): Massachusetts, Upstate New York, Downstate New York Date published: July 2025 Project: 17500 Product: 97915 (MA), 97920 (NY) Download PDFs: Massachusetts New York -
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A 5x7″ Dig Safe PDF about contacting 811 before digging. Audience: Excavators and affected public Region(s): Massachusetts Date published: July 2025 Project: 17834 Product: 97455 Download PDF -
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Large postcard reminding workers to notify the 811 service before digging. Provides notification timeframes, phone numbers and online ticket-entry URLs for each regional 811 center. Audience: Excavators Region(s): All Date published: August 2025 Project: 17510 Product: 97445 Download PDF
