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This postcard was sent to excavators in Massachusetts and New York, encouraging them to enroll in the online safety course for excavators. The mailing specifically targeted excavation companies that have been newly established in the last five years. Audience: Excavators Region(s): All Date published: November 2025 Projects: 17728 Product: 97445 Download PDF -
This 5×7″ card provides essential reminders for safe excavation, including the requirement to request an 811 ticket before starting any work that disturbs the ground. It outlines key state requirements, ticket rules and the meaning of utility marking colors to help prevent damages. It also reinforces National Grid’s critical safety message: “Smell Gas. Act Fast. Be the one to call 911.” Audience: Excavators and affected public Region(s): Massachusetts, Upstate New York, Downstate New York Date published: November 2025 Project: 18083 Product: 97990 (MA), 97995 (UNY), 98000 (DNY) Download PDFs: Massachusetts Upstate New York Downstate New York -
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The postcard warns excavators not to pave over gas valve boxes because doing so creates serious safety, regulatory and cost problems. It urges them to keep valves accessible and to call 911 and National Grid if they suspect a gas leak. Audience: Excavators Region(s): All Date published: November 2025 Project: 17511 Product: 97445 Download PDF -
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This email was sent to at-risk workers in Massachusetts and New York who might be involved in excavation work. The email encourages them to enroll in the online safety course for excavators. Audience: Excavators Region(s): Downstate New York, Upstate New York, Massachusetts Date published: November 2025 Project: 17732 Product: N/A Download PDF View live link -
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Audience: At Risk Workers Region(s): All Date published: October 2025 Project: 17532 Product: 95415 Download PDF – email Download PDF – flyer View live link -
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These files are for the Stakeholder Engagement Specialist team to draft email and social media communications promoting the Online Excavator Safety Course. The email mockup shows how promotional text and images could appear. The text may be copied into Facebook, LinkedIn, or email, and paired with any of the provided header images. Audience: Excavators Region(s): Downstate New York, Upstate New York, Massachusetts Date published: September 2025 Project: 17759 Product: N/A PDF mockups: Image mockups Email mockup Downloads: Email header image Facebook image LinkedIn image Text copy -
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Email sent out to remind workers about 811 Day, and to keep safe digging top of mind 365 days a year. It also mentions the e-SMARTworkers website as a resource about safe digging practices, videos, case studies, training tools and state-specific tips for scheduling 811 calls, and encourages workers to enroll in the new online Natural gas safety course for excavators. Audience: Contractors Region(s): All Date published: August 2025 Project: 17789 Product: 95415 Download PDF View live link -
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This postcard was sent to excavators in Massachusetts and New York, encouraging them to enroll in the online safety course for excavators. The mailing specifically targeted excavation companies that have been newly established in the last five years. Audience: Excavators Region(s): All Date published: August 2025 Projects: 17727 Product: 97445 Download PDF -
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Large postcard reminding workers to notify the 811 service before digging. Provides notification timeframes, phone numbers and online ticket-entry URLs for each regional 811 center. Audience: Excavators Region(s): All Date published: August 2025 Project: 17510 Product: 97445 Download PDF -
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A reminder email to increase awareness of potential natural gas pipeline/sewer lateral cross bores. Encourages notifying National Grid about cross bores suspected to involve natural gas pipes, and includes an offer to request informational cross bore brochures. Audience: Third-party excavators Region(s): All Date published: July 2025 Project: 17637 Product: 95415 Download PDF View live link -
National Grid state-specific, step-by-step foldable checklists to help prevent dangerous and costly damage to underground natural gas pipelines and other utilities. Audience: Excavators Region(s): Massachusetts, Upstate New York, Downstate New York Date published: July 2025 Project: 17500 Product: 97915 (MA), 97920 (NY) Download PDFs: Massachusetts New York -
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A reminder postcard for public works departments, sewer operators and sanitation workers to increase awareness of potential natural gas pipeline/sewer lateral cross bores. Encourages notifying National Grid about cross bores suspected to involve natural gas pipes. Audience: Third-party excavators Region(s): All Date published: July 2025 Project: 17636 Product: 97445 Download PDF -
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A 5x7″ Dig Safe PDF about contacting 811 before digging. Audience: Excavators and affected public Region(s): Massachusetts Date published: July 2025 Project: 17834 Product: 97455 Download PDF -
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This email was sent to residential and light commercial contractors in Massachusetts and New York that subscribe to the Journal of Light Construction. The email encourages them to enroll in the online safety course for excavators. Audience: Excavators Region(s): Downstate New York, Upstate New York, Massachusetts Date published: July 2025 Project: 17731 Product: 95415 Download PDF View live link -
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Audience: At Risk Workers Region(s): All Date published: July 2025 Project: 17531 Product: 95415 Download PDF – email Download PDF – flyer View live link -
A flyer for third-party professionals working near buried utility lines that promotes National Grid’s online excavator safety course, with QR codes that direct workers to the course on the e-SMARTworkers website. The flyer includes talking points for Stakeholder Engagement Specialists, including key course highlights and an outline of the safety material. Audience: Excavators Region(s): All Date published: June 2025 Project: 17718 Product: 97950 Download PDF -
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Gatefold brochure mailer targeting plumbers, sewer cleaners and drain cleaners to increase awareness of the potential for natural gas pipeline/sewer lateral cross bores. Includes tips for identifying cross bores, preventing gas line contacts while clearing sewer line blockages, and recognizing and responding to gas leaks. Encourages notifying National Grid about cross bores suspected to involve natural gas pipes. Encourages plumbers to request additional copies via an attached business reply card or crossbore.ngridsafety.com website. Mailer followed up by an email and postcard.
Audience: Plumbers, sewer and drain cleaners, departments of public works, sanitation and sewerage system operators Region(s): All Date published: June 2025 Project: 17497 Product: 97865 Download PDF -
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Audience: At Risk Workers Region(s): All Date published: May 2025 Project: 17530 Product: 95415 Download PDF – email Download PDF – flyer View live link -
Annual pipeline public awareness program (PPAP) safety mailer distributed by National Grid to more than 120,000 excavator stakeholder organizations in the utility’s gas service counties. Mailer complies with API Recommended Practice (RP) 1162. Covers natural gas pipeline purpose and reliability, potential gas hazards and prevention measures undertaken, damage prevention, leak/damage recognition and response, one-call requirements, pipeline locations and sources of additional information. A detachable visor card provides tips for convenient job site reference on safe excavation, gas leak warning signs and leak response. Audience: Third-party excavators Region(s): Gas service counties in Massachusetts, Downstate New York and Upstate New York Date published: May 2025 Project: 14888 Product: 97685 (MA), 97687 (DNY), 97686 (UNY) Download PDFs: Massachusetts Downstate New York Upstate New York -
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This brochure explains the dangers of leaving natural gas service connected during demolition or major renovation projects. It encourages property owners to arrange for National Grid to properly disconnect service before demolition or major renovation work begins. Audience: Landlords and property managers Region(s): All Date published: April 2025 Project: 17419 Product: 97610 Download PDF -
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This brochure explains the dangers of leaving natural gas service connected during demolition or major renovation projects. It encourages building and permit office personnel to direct contractors and property owners to arrange for National Grid to properly disconnect service before demolition or major renovation work begins. Audience: Building and permit offices Region(s): All Date published: April 2025 Project: 17418 Product: 97610 Download PDF -
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This brochure explains the dangers of leaving natural gas service connected during demolition or major renovation projects. It outlines how contractors can arrange for National Grid to properly disconnect service before demolition or major renovation work begins. Audience: Contractors Region(s): All Date published: April 2025 Project: 17417 Product: 97610 Download PDF -
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This email explains the dangers of leaving natural gas service connected during demolition or major renovation projects and outlines how contractors and property owners can arrange for National Grid to properly disconnect it. Audience: Contractors Region(s): All Date published: April 2025 Project: 17420 Product: 95415 Download PDF View live link -
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Audience: At Risk Workers Region(s): All Date published: February 2025 Project: 14873 Product: 95415 Download PDF – email Download PDF – flyer View live link -
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Audience: At Risk Workers Region(s): All Date published: November 2024 Project: 14872 Product: 95415 Download PDF – email Download PDF – flyer View live link -
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This postcard was sent to excavators in Massachusetts and New York, encouraging them to enroll in the new online Natural gas safety course for excavators. Audience: Excavators Region(s): All Date published: November 2024 Project: 14843 Product: 97445 Download PDF -
A wallet card for workers that has a QR code that takes them to the National Grid natural gas safety course for excavators on the e-SMARTworkers website. The card also has a place for registered users to write their login credentials for their e-learning courses. Audience: Excavators Region(s): All Date published: September 2024 Project: 17103 Product: 97930 Download PDF -
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Audience: At Risk Workers Region(s): All Date published: September 2024 Project: 14871 Product: 95415 Download PDF – email Download PDF – flyer View live link -
A 5x7″ Dig Safe card about contacting 811 before digging. Audience: Excavators and affected public Region(s): Massachusetts Date published: April 2024 Project: 14620 Product: 97940 Download PDF -
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This bifold was sent to excavators in Massachusetts and New York and highlighted common myths and misconceptions about digging. The mailing also encouraged them to enroll in the new online Natural gas safety course for excavators. Audience: Excavators Region(s): All Date published: March 2024 Project: 14193 Product: 97610 Download PDF -
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A one-page Excavator Beware flyer about digging safely around natural gas lines. Audience: Excavators Region(s): All Date published: March 2024 Project: 14832 Product: N/A Download PDF -
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A full-page Excavator Beware ad about digging safely around natural gas lines in At Home on Cape Cod magazine. Audience: Excavators Region(s): Massachusetts Date published: March 2024 Project: 17213 Product: N/A Download PDF -
This postcard was sent to excavators in Massachusetts and New York, encouraging them to enroll in the new online Natural gas safety course for excavators. Audience: Excavators Region(s): All Date published: January 2024 Project: 14192 Product: 97880 Download PDF -
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National Grid state-specific, step-by-step checklists to help prevent dangerous and costly damage to underground natural gas pipelines and other utilities. Audience: Excavators Region(s): Massachusetts, Upstate New York, Downstate New York Date published: November 2023 Project: 14419 Product: 97640 (MA), 97615 (NY) Download PDFs: Massachusetts New York -
A four-panel brochure that explains how public officials and excavators can work with National Grid to assure that excavations do not encroach upon and damage vulnerable cast iron gas mains. Describes the two types of encroachment (undermine and parallel) and how to prevent them. Audience: Public officials and excavators Region(s): All Date published: November 2023 Project: 14445 Product: 43390 Download PDF -
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A one-page Excavator Beware flyer about digging safely around buried power lines. Audience: Excavators Region(s): Upstate New York Date published: May 2023 Project: 14317 Product: N/A Download PDF -
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This bifold is an informational brochure for National Grid to distribute to pile-driving contractors working in their service area. It includes information about notifying 811 as well as National Grid standards for monitoring pile-driving projects. Audience: Excavators Region(s): All Date published: October 2022 Project: 13829 Product: 97875 Download PDF -
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A one-page Excavator Beware flyer about digging safely around natural gas lines. Audience: Excavators Region(s): Long Island Date published: August 2021 Project: 13262 Product: N/A Download PDF -
This wallet card is a safety reminder card that excavators can keep with them on the job site. It highlights the five steps for safe excavation and the color codes for locator marks. The card also has a QR code for the National Grid e-SMARTworkers website which provides additional safety information, as well as a QR code for the Dig Safe ticket status look up (NE), Dig Safely NY ticket status look up (UNY) or New York 811 ticket status look up (DNY). Audience: Excavators Region(s): New England, Upstate New York, Downstate New York Date published: July 2021 Project: 13235 Product: 89645 (NE), 89630 (UNY), 89640 (DNY) Download PDFs: New England Upstate New York Downstate New York -
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This large-format, bifold brochure – appropriate for all excavators but particularly landscapers – reminds that excavation is the leading cause of natural gas pipeline damage and provides the critical steps to digging safely around pipelines. It explains the key components of laws for 811 notification, tolerance zones and reporting utility damage in each jurisdiction, and warns of the serious consequences of damaging pipelines. The brochure also includes emergency phone numbers for National Grid and the link for additional excavation safety information. Audience: Excavators Region(s): New England, Upstate New York, Downstate New York Date published: April 2021 Project: 12474 Product: 97830 (NE), 97835 (UNY), 97825 (DNY) Download PDFs: New England Upstate New York Downstate New York -
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A one-page Excavator Beware flyer about digging safely around natural gas lines. Audience: Excavators Region(s): All Date published: February 2021 Project: 12941 Product: N/A Download PDF -
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An abbreviated 1-minute clip of the When It Comes to 811, There’s No Kidding Around video. Bob Terjesen, National Grid’s Damage Prevention Manager for Downstate New York, stars with a host of cute kids on the importance of calling 811. Whatever size job you’re planning, there are no excuses to not call 811 before you dig – and it’s the law. Audience: Excavator Region(s): All Date published: 2018 Project: 10992 Product: N/A Download this video
